Paul Simon are members of The Property Ombudsman redress scheme which provides you with the comfort that you have an independent professional service to support you should you feel you have a grievance or dispute with us.
Paul Simon offers its landlords and tenants enhanced levels of protection to safeguard and protect rental income from fraud and unlawful use. Funds held by Paul Simon is insured through Client Money Protection (CMP) insurance policy, which goes above and beyond current legal requirements to safeguard client funds. UKALA CMP Certificate
Client Money Protection Procedures
Paul Simon are proud members of The UK Association of Letting Agents (UKALA). The UKALA are dedicated in representing the interests of not only letting and management agents but also safeguarding the interests of both landlords and tenants and is the leading association for landlords in the UK.
Paul Simon are a member of the Property Redress Scheme. The Property Redress Scheme is a consumer redress scheme authorised by the Department for Communities and Local Government (“DCLG”) and by the National Trading Standards Estate Agency Team to offer redress to consumers of Lettings, Property Management and Estate Agents.